Support

Most questions below — for anything else, reach us directly.

How is my fare calculated?

$7 per mile from pickup to drop-off, plus a flat $3 booking fee. You'll always see the total before you request — no surprises after the ride.

My driver hasn't shown up — what do I do?

Track their live position from Book a Ride. If something seems wrong, you can cancel before pickup at no charge, or contact us below and we'll follow up directly.

How do I become a driver?

Apply on the Drive with us page — photo, licence, and payout details. Most applications are reviewed within a day.

Can I request a ride without the app?

Yes — use Manual Ride Request and our team will arrange it directly.

Still stuck?

Send us a message and we'll get back to you as soon as we can.

Support Form